PRIVACY POLICY

Privacy statement

De Machinekamer, located at Stormhoek 39, 1506 SW Zaandam, is responsible for the processing of personal data as shown in this privacy statement.

De Machinekamer respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to deliver your order as quickly and easily as possible. We will never sell your information to third parties and will only make the relevant information available to third parties involved in the delivery of your order.

Personal data that we process

De Machinekamer processes your personal data because you use our services and / or because you provide them yourself. The data is stored on demachinekamer.nl’s own secure servers or those of a third party.

Below you will find an overview of the personal data that we process:

• First and last name
• Sex
• Address data
• Phone number
• Email address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location data
• Information about your activities on our website
• Internet browser and device type
• Bank account number

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via administratie@demachinekamer.nl and we will delete this information.

For what purpose and on what basis we process personal data

De Machinekamer processes your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and / or advertising brochure
• To be able to call or e-mail you if necessary to carry out our services
• To inform you about changes to our services and products
• To deliver goods and services to you
• De Machinekamer also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision-making

De Machinekamer does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of De Machinekamer).

How long do we keep personal data

De Machinekamer does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Customer data, such as personal details, address and purchase history, are stored for 30 years, to enable repeat purchases, reupholstering, etc. De Machinekamer’s products have a long lifespan. We always want to be able to provide our customers with good customer service.

Sharing of personal data with third parties

De Machinekamer shares your personal data with third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. De Machinekamer remains responsible for these processing operations.

Cookies, or similar techniques, that we use

De Machinekamer uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. De Machinekamer uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by De Machinekamer and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to administration@demachinekamer.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

At the bottom of every newsletter is the option to change your details or to unsubscribe.

De Machinekamer would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

At the bottom of every mailing is the option to change your details or to unsubscribe.

How we protect personal data

De Machinekamer takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via administratie@demachinekamer.nl.